Developing Interpersonal Skills
For those wishing to advance in their career, it takes more than learning technical skills. Yes, improving your knowledge of the light truck and SUV aftermarket is important. But don't forget — it's just as important to develop your interpersonal skills — the skills that allow you to effectively interact with other people. Libby Wagner, "The Influencing Coach" and president of Seattle-based Professional Leadership Results Inc., says that being competent in technical skills is not enough. "One error that people make is they believe that if they are competent in their technical skill areas that's really all they will need to succeed and to continue to advance in their career. But in the workplace, we are being asked to perform in two areas — both technical skills and interpersonal skills." REDUCE STRESS One way that we can begin to improve our interpersonal skills is by reducing our level of stress says Debbie Mandel, a stress-management specialist and aut...